Who we are
kvernan.com is responsible for the processing of your personal details. Our goal is to implement all current laws and regulations regarding protection of personal information. When you make a purchase on kvernan.com – or in other ways give your personal details to us on the website – you accept the processing of your personal details as described below.
What personal data will be processed?
We process the personal details you give or have given us when submitting an order. This includes: IP address, name, address, e-mail address, phone number, year of birth along with purchase, payment and order history.
We don’t process or store your credit card details – all credit card transactions are done through a PCI certified payment processor (Quickpay).
Cookies
The web site is based on WordPress and WooCommerce. These systems use cookies as described below.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Cookies will be used by WooCommerce to handle the order process. Please refer to their website for details: https://docs.woocommerce.com/document/woocommerce-cookies/
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
We use Google Analytics for statistics. You can read Google’s Privacy Policy here: https://policies.google.com/privacy.
How will we use your personal details?
The information uses during processing of your order, accounting and statistics.
At the moment we offer no newsletter or similar. Your e-mail address is only used during the order process and as identification when placing new orders.
Who process your information?
Customer service and accounting are done internally.
Your name and address is provided to the transport company so they can deliver your order. If tracking is offered your e-mail address and phone number will also be provided.
We don’t process or store your credit card details – all credit card transactions are done through a PCI certified payment processor (Quickpay).
If all or parts of this business is sold or integrated with another business your personal details may be given to the new owner.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
The first time you make an order you will be registered as a customer. New orders within 1- 2 years will be added to the same customer account. If you don’t make any new orders in several years your details will be made anonymous. Your personal details must be kept for as long as it is necessary with regards to relevant laws (i.e. accounting) and to fulfill our duty to you as a customer (i.e. delivery and warranty).
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Stored details may be transferred by contacting us. The same applies if you want information changed. You may also request to be “forgotten” (all your data is deleted or made anonymous) as soon as relevant laws allow it.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
If you placed an order your address details and in some cases your phone number will be provided to the transport company in order to deliver the order to you
Links
This web site includes links to other web sites, but this privacy policy only applies for kvernan.com and kvernan.no. We are not responsible for the content of other web sites.
Changes to the privacy policy
We reserve the right to make changes in this privacy policy at any time, to correct mistakes or adapt to new regulations or technical demands. Changes will be posted to the web site.
Contact information
Please use the contact form found elsewhere on the website.
Phone: +47 32762361
Mailing address: Kvernan mølle, Lyngdalsvegen 407, 3623 Lampeland, Norway